There’s never a convenient time to lose heating or cooling in your home. Infinity Heating & Air is available around the clock to respond to your HVAC emergency. In many cases, our experts can get you and your family back to enjoying endless comfort in your home within 24 hours.
We’re more than just another HVAC contractor that sells and services heating and air conditioning units. Infinity Heating & Air is a local, family-owned business that has been providing custom indoor environment solutions for commercial spaces for over 20 years.
Our knowledge of Northwest Washington’s microclimates, our attention to detail, and our unmatched customer service are why business owners around the Sound call on us for all of their commercial HVAC and air quality needs.
If the issue is urgent and we have the necessary parts, an expert will visit your home within 24 hours to assess the situation, provide a quote, and perform emergency service. If parts need to be ordered, this step may take 2-5 days.
Once we have all the required parts, our expert will promptly complete your emergency service. We ensure you understand the repair process and offer advice to prevent future issues.
Emergency Repair and Satisfaction Assurance
We aim for your complete satisfaction with the quality of the emergency repair before concluding our service.
Some of the most common causes of HVAC emergencies you may encounter are:
Power outages are a major cause of HVAC meltdowns. Outages caused by weather events, such as high winds and thunderstorms, can damage your system’s electrical components. A surge protector or emergency generator can help protect against this.
Electrical issues range from minor problems like loose wiring or burned-out fuses to more serious problems that can potentially damage your system and start fires. Improper installation, overuse, and aging components in the system usually cause electrical failures. Keep up with regular maintenance and service to reduce the risk of an electrical failure in your HVAC system.
Clogged or dirty filters restrict airflow and create an imbalance between the return and supply of air. This reduces efficiency, results in higher utility bills, and can damage the indoor components of your system. Keep filters clean to avoid repair bills down the line.
Faulty temperature control can cause your system to overwork and suffer serious damage. An unresponsive or inaccurate thermostat may need maintenance, or even a complete replacement in, some scenarios.
Blockages or Leaks in Pipes
Dirt, dust, and blockages that form over time in insulation or pipes can restrict airflow around the system and cause emergency breakdowns,
An HVAC system can experience a range of mechanical failures. From minor issues such as a broken belt or loose connection, to more serious problems like a worn-out compressor or failed motor, mechanical failures could render your HVAC unusable. Regular maintenance and servicing will help prevent most of these issues, but it’s important to be aware that they may still occur due to regular wear and tear.
The best way to prevent an HVAC emergency in your home is to call on the experts at Infinity Heating & Air to design, install, and maintain your system. We’ll make sure your system is the ideal fit for your needs, that it is installed properly, and that it stays in good working condition. As a homeowner, you can also make sure that your home is properly insulated, and that its ventilation system isn’t compromised by dirt, debris, or overgrown shrubbery.
Even with 24/7 emergency response, it can take your HVAC repair technician a few hours to get ready, reach your home, and finish the repair. Assuming it is safe to stay in your home, you’ll need to find other ways to stay warm or cool while your system is down.
Staying Warm During the Winter
Pick a room on the warmest side of your house and have everyone sit in that room together. Hang thick blankets over the doors and windows to help with insulation. Use portable electric heaters if your home’s power is still on.
Staying in the same place will help conserve heat. It can also help to lay under blankets together.
Staying Cool During the Summer
If you have power, turn on your ceiling fans and plug in some floor fans. Put buckets of ice in front of the fans to make the air feel even cooler. You can also put ice packs against your skin. Also, be sure and drink plenty of water!
Not every HVAC issue that comes is an emergency—any of the following concerns that may come up can typically be dealt with during regular service hours:
General HVAC repairs when it’s not too hot or cold outside.
Routine filter cleanings or changes.
HVAC maintenance service.
New HVAC installations when your existing unit is still working.
HVAC upgrades or improvements.
Lack of operation due to a planned power outage in your area.
There are even some steps you can take on your own before calling for emergency HVAC assistance. For instance, if you’re getting warm air instead of cold air, check your thermostat to see if the settings are correctly adjusted. Other troubleshooting steps for HVAC problems include:
Checking to see if your circuit breaker has tripped.
Turning off the unit if there’s a buildup of ice to give it a chance to melt.
Making sure the service switch wasn’t accidentally turned to the off position.
Checking easily accessible connections to make sure nothing’s loose or unplugged.
We’re Sure You’ll Love Our Work
Endless comfort begins long before you turn up the thermostat. The entire process of creating your home environment, from your first phone or online inquiry to the quality of the final installation, should feel comfortable and hassle-free.
At Infinity Heating & Air, we stand behind our workmanship and customer service with a 100% Satisfaction Guarantee.
Infinity fit us in very quickly. They charged us $100 LESS than what every other company quoted for a diagnostic. We live in the country, so any service visit needed is always pricey. The diagnostic was fast, and the problems with our system were explained to me in a way my non technical brain easily understood. They ordered the parts in, and got back to us very quickly for repairs. The tech was friendly, and worked quickly but thoroughly. I’m very happy with the work done. I would 100% recommend Infinity for any HVAC work you may need.
Ken and Nate were great! Our heat pump wasn’t working so I called to see if I could get a quote to get it fixed and they sent someone out the same day I called. Nate was on time and was able to diagnose the problem quickly. He was straight forward about the issue and gave me a few different options to address the issue along with the pros and cons of each. He then had Ken send me over a quote for a new system and I got the quote the same day. I was really impressed and would definitely recommend Infinity to anyone needing a service or repair!
From start to finish, these guys ROCK! Ken and Nate saved me in a pinch a few months ago. I was so impressed with their quality and customer service I purchased a mini-split system for my home.Ken took as much time as needed to answer all my questions. He understood and made great recommendations for the aesthetic feel I want. Austin and Matt are THE BEST! Polite, professional and friendly. Highly recommend Infinity for any home heating/air service or installation you need. Thank you all!!!
Our heat pump quit working quite noisily on one of the hottest afternoons this year. Called the next morning and Matt showed up that afternoon to repair and get our house cooled down. Without the AC our house was over 80 degrees, and now it is cooling back down to 70. Thank you, Infinity!
A few days after Christmas I called after hours because our furnace was not working properly. Within an hour we had a service technician at our house to make the repair. Our system was 29 years old and we have been nursing it along putting off the inevitable. We ordered a new heating system the next day and today the installation was a success! No more worries if we will experience a cold night anymore. The guys were professional, very knowledgeable and informative. Thank you Infinity and crew!