Heat Pump Repair in Lakewood, WA
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Heat Pump Repair in Lakewood, WA
Based on 233 reviews

Heat Pump Repair in Lakewood, WA

Get expert heat pump repair in Lakewood, WA from Infinity Heating & Air. Call today to schedule reliable split system service and restore your comfort!

Heat Pump Repair in Lakewood, WA
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Professional Heat Pump Repair in Lakewood, WA

When your heat pump stops working correctly, the comfort of your Lakewood home is immediately compromised. Whether you're facing a sudden cold snap or an unexpected warm spell, a malfunctioning heat pump isn't just an inconvenience—it's a critical issue that demands a swift and professional solution. We specialize in diagnosing and repairing all types of heat pump problems, providing reliable service to restore your system's efficiency and your family's comfort. Our experienced technicians understand the unique climate demands of the Lakewood area and are equipped to handle any issue your system presents.

Identifying Common Heat Pump Failures

A heat pump is a complex piece of equipment that can experience a range of issues. Recognizing the signs of a problem early can prevent more extensive and costly damage down the line. Our technicians are experts at troubleshooting and resolving these common failures and more.

Insufficient Heating or Cooling

One of the most frequent complaints is that the system is running but not adequately heating or cooling the space. This can stem from several underlying causes, including low refrigerant levels due to a leak, a dirty air filter restricting airflow, a malfunctioning reversing valve stuck in one mode, or a failing compressor that can no longer effectively circulate refrigerant.

Unusual or Loud Noises

Your heat pump should operate with a consistent, low hum. If you begin to hear new or unusual sounds, it's a clear signal that something is wrong.

  • Grinding or Squealing: These noises often point to failing motor bearings in either the indoor air handler or the outdoor condenser fan.
  • Rattling or Clanking: This could indicate loose panels, debris caught in the outdoor unit, or components like the fan blades coming loose and hitting other parts.
  • Hissing or Bubbling: A hissing sound is a classic sign of a refrigerant leak, which severely impacts performance and requires immediate attention.

Defrost Cycle Problems

In Lakewood's cool, damp winters, it's normal for frost to form on the outdoor unit's coils. Your heat pump is designed to run a defrost cycle periodically to melt this ice. If this cycle malfunctions, a thick layer of ice can encase the unit, severely restricting airflow and preventing it from absorbing heat. This can be caused by a faulty sensor, a bad control board, or a malfunctioning reversing valve.

Constant Running or Short-Cycling

A properly functioning heat pump should run in cycles. If your system is running constantly without reaching the set temperature, it may be undersized, have a refrigerant leak, or suffer from ductwork issues. Conversely, if it turns on and off frequently (short-cycling), it could be caused by a clogged filter, a faulty thermostat, or an oversized unit.

Our Comprehensive Heat Pump Repair Process

We believe in a transparent and methodical approach to every repair. Our goal is not just to fix the immediate problem but to ensure your entire system is functioning reliably.

Thorough System Diagnostic

Our process begins with a comprehensive diagnostic evaluation. A technician will arrive at your home, listen to your description of the problem, and conduct a full inspection of both the indoor and outdoor units. This involves checking thermostat settings and calibration, inspecting air filters, and visually examining all accessible components for signs of wear or damage.

Advanced Troubleshooting

Using specialized tools, we move beyond the visual inspection to pinpoint the exact cause of the failure. This includes checking refrigerant pressures to identify leaks or improper charge levels, testing electrical components like capacitors, relays, and contactors for continuity and proper voltage, and assessing the performance of the compressor and fan motors.

Clear Explanation and Repair Plan

Once we have identified the root of the problem, we will explain the findings to you in clear, understandable terms. We outline the necessary repairs, discuss the parts required, and provide a complete plan of action before any work begins. We want you to be fully informed and confident in the solution.

Precision Repair and Quality Parts

Our certified technicians carry out the repair with precision and care. We use high-quality, durable replacement parts to ensure a lasting solution. Whether it's sealing a refrigerant leak and recharging the system, replacing a faulty motor, or repairing a malfunctioning control board, we adhere to the highest industry standards.

Final System Testing and Verification

After the repair is complete, we don't just pack up and leave. We thoroughly test your heat pump, running it through a full heating and cooling cycle to verify that the problem is resolved and the system is operating at peak efficiency. We measure airflow and temperature differentials to confirm that your home comfort has been fully restored.

Maintaining Your Heat Pump for Long-Term Performance

While professional repairs are essential for major issues, proactive maintenance can help you avoid many common problems. To keep your system running smoothly, we recommend a few simple steps:

  • Check and Change Your Air Filter: A clogged filter is the leading cause of restricted airflow, which strains your system and reduces efficiency. Check it monthly and replace it as needed.
  • Keep the Outdoor Unit Clear: Ensure the area around your outdoor condenser is free of leaves, grass clippings, branches, and other debris. There should be at least two feet of clear space around the unit for proper airflow.
  • Schedule Annual Professional Maintenance: An annual tune-up from a qualified technician can catch small issues before they become major repairs, ensuring your system runs efficiently and reliably all year long.

Get Your Comfort Back with Expert Heat Pump Repair

When your heat pump isn’t performing the way it should, you need more than a quick fix—you need a lasting solution. With Infinity Heating & Air, you’ll get precise diagnostics, quality parts, and expert repairs designed to restore your system’s efficiency and keep your Lakewood home comfortable in every season. Our technicians take the time to resolve the root cause of the issue, giving you peace of mind and reliable performance for years to come.

Restore your home's comfort with a heat pump that runs efficiently and dependably. Contact our team today to schedule your professional heat pump diagnostic and repair service in Lakewood.

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Next, one of our specialists will be in touch with you to discuss what you need and schedule a site visit.
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testimonials

Others Who have taken
comfort in Infinity

Two HVAC technicians are installing an air conditioning unit in a home.

I had an incredible experience with the team from Infinity! They came to my salon to handle our HVAC needs, and I was blown away by their professionalism and efficiency. The entire team was amazing—friendly, knowledgeable, and respectful of our space. They completed the job super fast without cutting any corners, and everything works perfectly now. I truly appreciate their attention to detail and commitment to quality. If you need HVAC work done, I highly recommend them—you won’t be disappointed!

Ashlee F.

Infinity Heating & Air was fantastic! Would give 10 stars if I could! They recently replaced our Heating/cooling system, and were skilled, professional, and so kind! The whole team went above and beyond. They truly focus on customer service and I would recommend them time and time again! Thank you!!

Jessica Y.

Wow! If it was possible to put 10 stars, I would! Most excellent customer service, easy scheduling, and wonderful to work with. The installers were clean and courteous. The owner stayed late to make sure we were up and running as well. Would highly recommend to all my friends and family. Wonderful to be able to support a family owned local business!

Christina L.

Absolutely the best! Ken is fantastic and his crew is so nice. Did a great job 3 years ago installing my new furnace and ac unit. Love it! Even after all this time he remembers me and my situation. That means the world! These guys at 10 stars if I could rate it. If you need a furnace or anything HVAC, look no further. I promise, good prices and the quality and reliability of maintenance is beyond expectations!

Eric M.

I had a fantastic experience with RJ Montgomery , Ken Brasmer, and the rest of the team who installed our new AC unit. They were incredibly professional, punctual, and efficient. The installation was completed quickly and with no mess left behind, leaving our home in excellent condition. The level of service they provided was truly exceptional and hard to come by elsewhere. I also want to extend my gratitude to Heather, the secretary, who was responsive and attentive to our specific needs. This team is top-notch and I will definitely be recommending them to all my friends. Thank you again for a job well done!

Natalia M.

We had two other companies come out to look at our heat pump and suggest some parts to replace. I replaced them myself and was able to diagnose the real problem, which was beyond my abilities to fix. I called infinity and they were able to come up with a simpler solution over the phone, come out in a couple days and fix it quickly, and charged what they had quoted on the phone. They will definitely be my first call the next time I have a problem.

Erik O.

Ken and his team were took care of replacing an old furnace and installing a new heat pump. Were they the cheapest, no. But they were very responsive to all my questions and schedule. RJ installed was the team lead, and made sure all of my questions were answered. RJ noticed a small detail, and made sure it was corrected before being satisfied with their work. I would highly recommend this company, when they talk, they keep it real. I left feeling like I was more than just a customer.

Steve B.

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