Heat Pump Repair in Puyallup, WA
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Heat Pump Repair in Puyallup, WA
Based on 233 reviews

Heat Pump Repair in Puyallup, WA

Restore comfort with professional heat pump repair in Puyallup, WA from Infinity Heating & Air. Affordable solutions backed by expertise. Schedule now.

Heat Pump Repair in Puyallup, WA
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Heat Pump Repair in Puyallup, WA

When your heat pump stops working correctly, the comfort of your Puyallup home is immediately at risk. Whether it’s a sudden cold snap or an unexpected heatwave, a malfunctioning heat pump means inconsistent temperatures and growing frustration. You rely on this crucial system for efficient, year-round heating and cooling. When it fails, you need a fast, reliable solution from local experts who understand the unique demands of our Pacific Northwest climate. At Infinity Heating & Air, we specialize in diagnosing and repairing all types of heat pump issues, restoring your system’s performance and your peace of mind.

Common Heat Pump Problems We Solve for Puyallup Homeowners

A heat pump is a complex piece of equipment, and several issues can arise over its lifespan. If you notice any of the following signs, it’s time to call a professional for an inspection. Our technicians are experienced in identifying and resolving these common problems and more.

  • Insufficient Heating or Cooling: If your system is running but not adequately heating or cooling your home, it could be due to low refrigerant levels, a failing compressor, or a blocked air filter.
  • Strange Noises: Grinding, squealing, or rattling sounds are not normal. These often point to mechanical problems like a failing motor, worn-out bearings, or loose components that require immediate attention to prevent further damage.
  • Constant Cycling or Running: A heat pump that turns on and off too frequently (short cycling) or runs continuously is a sign of an underlying issue. This could be caused by an oversized system, a faulty thermostat, or a refrigerant leak, all of which drive up your energy bills.
  • Unit Fails to Turn On: A complete system failure can be caused by a tripped circuit breaker, a faulty thermostat, or a problem with the motor or compressor. Our experts will trace the issue back to its source for an accurate repair.
  • Ice Buildup on Coils: While a thin layer of frost can be normal in winter, a thick layer of ice on the outdoor coils indicates a problem with the defrost cycle, airflow, or refrigerant charge. This severely hinders your system's efficiency.
  • Unexplained Spike in Energy Bills: A sudden increase in your utility costs is often one of the first signs that your heat pump is struggling. An inefficient system works harder to maintain your desired temperature, consuming more energy in the process.

Our Comprehensive Heat Pump Diagnostic and Repair Process

We believe in providing a thorough and transparent repair service. We don’t just fix the symptoms; we find and resolve the root cause of the problem to ensure a lasting solution.

Detailed System Diagnostics

Our process begins with a comprehensive diagnostic evaluation of your entire heat pump system. A certified technician will meticulously inspect both the indoor and outdoor units. This includes checking refrigerant levels, testing electrical components like capacitors and contactors, inspecting the compressor and fan motors, and ensuring the thermostat is communicating correctly with the system. We use advanced tools to accurately pinpoint the source of the malfunction.

Clear Communication and Honest Recommendations

Once we have identified the problem, our technician will explain the findings to you in clear, easy-to-understand terms. We will walk you through the necessary repairs, outline your options, and provide a straightforward explanation of the work required. We believe in empowering our clients to make informed decisions about their home comfort systems.

Efficient and Precise Repairs

With your approval, our skilled technicians will proceed with the repair. We arrive with well-stocked service vehicles, carrying the high-quality parts and specialized tools needed to handle most repairs in a single visit. Whether it’s sealing a refrigerant leak, replacing a faulty motor, or fixing a complex electrical issue, we perform every task with precision and a commitment to restoring your system to peak performance.

Final System Testing and Verification

After the repair is complete, we don’t just pack up and leave. We thoroughly test your heat pump to ensure it is heating, cooling, and cycling properly. We verify that all components are functioning as they should and that the system is operating efficiently and safely. Our goal is to leave your home comfortable and your system running reliably.

Preventing Future Breakdowns with Proactive Maintenance

Many of the most common heat pump repairs can be avoided with regular, professional maintenance. A proactive approach not only prevents unexpected breakdowns but also improves your system's energy efficiency, lowers your utility bills, and extends its operational lifespan. During a maintenance visit, our technicians clean coils, check refrigerant levels, tighten electrical connections, and lubricate moving parts. This preventative service ensures your heat pump is ready to handle the demands of every Puyallup season without interruption.

Restore Reliable Comfort with Local Heat Pump Experts

For homeowners in Puyallup, WA, Infinity Heating & Air is the trusted partner for dependable heat pump repair and long-term comfort solutions. From urgent fixes to preventative care, our certified technicians ensure your system runs efficiently no matter the season. Don’t wait for minor issues to become costly breakdowns; schedule your service today and see why local families choose us for lasting results. To learn more, explore our maintenance plans, read our customer reviews, or check out our current special offers designed to keep your home efficient and comfortable year-round.

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our process

Endless Comfort
Starts Here

Our expert technicians are ready to serve you and your home.

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01
Reach Out to Us
First, contact us by phone or fill out our online form.
Contact Us
02
We’ll Follow Up
Next, one of our specialists will be in touch with you to discuss what you need and schedule a site visit.
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A technician shakes hands with a homeowner after a successful HVAC service visit.
03
On-Site Visit & Quote
Finally, one of our experts will visit your home, assess the project, and provide a quote.
testimonials

Others Who have taken
comfort in Infinity

Two HVAC technicians are installing an air conditioning unit in a home.

I had an incredible experience with the team from Infinity! They came to my salon to handle our HVAC needs, and I was blown away by their professionalism and efficiency. The entire team was amazing—friendly, knowledgeable, and respectful of our space. They completed the job super fast without cutting any corners, and everything works perfectly now. I truly appreciate their attention to detail and commitment to quality. If you need HVAC work done, I highly recommend them—you won’t be disappointed!

Ashlee F.

Infinity Heating & Air was fantastic! Would give 10 stars if I could! They recently replaced our Heating/cooling system, and were skilled, professional, and so kind! The whole team went above and beyond. They truly focus on customer service and I would recommend them time and time again! Thank you!!

Jessica Y.

Wow! If it was possible to put 10 stars, I would! Most excellent customer service, easy scheduling, and wonderful to work with. The installers were clean and courteous. The owner stayed late to make sure we were up and running as well. Would highly recommend to all my friends and family. Wonderful to be able to support a family owned local business!

Christina L.

Absolutely the best! Ken is fantastic and his crew is so nice. Did a great job 3 years ago installing my new furnace and ac unit. Love it! Even after all this time he remembers me and my situation. That means the world! These guys at 10 stars if I could rate it. If you need a furnace or anything HVAC, look no further. I promise, good prices and the quality and reliability of maintenance is beyond expectations!

Eric M.

I had a fantastic experience with RJ Montgomery , Ken Brasmer, and the rest of the team who installed our new AC unit. They were incredibly professional, punctual, and efficient. The installation was completed quickly and with no mess left behind, leaving our home in excellent condition. The level of service they provided was truly exceptional and hard to come by elsewhere. I also want to extend my gratitude to Heather, the secretary, who was responsive and attentive to our specific needs. This team is top-notch and I will definitely be recommending them to all my friends. Thank you again for a job well done!

Natalia M.

We had two other companies come out to look at our heat pump and suggest some parts to replace. I replaced them myself and was able to diagnose the real problem, which was beyond my abilities to fix. I called infinity and they were able to come up with a simpler solution over the phone, come out in a couple days and fix it quickly, and charged what they had quoted on the phone. They will definitely be my first call the next time I have a problem.

Erik O.

Ken and his team were took care of replacing an old furnace and installing a new heat pump. Were they the cheapest, no. But they were very responsive to all my questions and schedule. RJ installed was the team lead, and made sure all of my questions were answered. RJ noticed a small detail, and made sure it was corrected before being satisfied with their work. I would highly recommend this company, when they talk, they keep it real. I left feeling like I was more than just a customer.

Steve B.

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