
Get fast, reliable heat pump repair in Steilacoom, WA from Infinity Heating & Air. Contact us today for expert split system service and quick repairs!


When your heat pump stops working correctly, the comfort of your Steilacoom home is immediately compromised. Whether it's a sudden blast of cold air on a winter morning or a failure to cool during a summer heatwave, a malfunctioning system is more than an inconvenience—it's a serious disruption. Your heat pump is a sophisticated, year-round workhorse, and it requires specialized knowledge to diagnose and repair properly. At Infinity Heating & Air, we provide expert, reliable heat pump repair services designed specifically for the needs of Steilacoom residents, ensuring your home returns to being a comfortable sanctuary, no matter the season.
Heat pumps can exhibit a variety of symptoms when they are failing. Recognizing these signs early can help prevent more extensive and costly damage. Infinity Heating & Air technicians are highly experienced in identifying and resolving all common and complex heat pump issues.
One of the most common complaints is a heat pump that blows cool or lukewarm air when it should be heating. This can be caused by several issues, including low refrigerant levels, a problem with the reversing valve (which switches the unit between heating and cooling), or an issue with the outdoor unit's defrost cycle. Our technicians will perform a comprehensive diagnostic to pinpoint the exact cause and restore your system’s heating capabilities.
A heat pump that runs continuously or turns on and off frequently (short-cycling) is a clear sign of a problem. This not only fails to heat or cool your home effectively but also drives up your energy bills significantly. This issue could stem from a refrigerant leak, a clogged air filter, an improperly sized unit, or a faulty thermostat. We will investigate the root cause to ensure your system operates efficiently and effectively.
Your heat pump should operate with a relatively low hum. If you start hearing loud, unusual noises such as grinding, squealing, rattling, or banging, it's crucial to address it immediately. These sounds often indicate a mechanical problem, like a failing motor bearing, a loose component, or a damaged compressor. Continuing to run the system can lead to catastrophic failure.
While a light layer of frost on the outdoor coil during winter is normal and should be cleared by the defrost cycle, a heavy buildup of ice is not. This can be a sign of a blocked air filter, low refrigerant charge, or a malfunctioning defrost control board. An iced-over unit cannot transfer heat effectively, severely reducing its performance and efficiency.
If you notice a sudden and unexplained spike in your utility costs, your heat pump’s efficiency may be compromised. An aging system, dirty coils, a refrigerant leak, or a failing component can force the unit to work harder and longer to maintain your desired temperature. Our repair services focus on restoring your system to peak operational efficiency.
We believe in a thorough and transparent approach to every repair job. Our goal is not just to fix the immediate problem but to ensure the long-term reliability and efficiency of your heat pump system.
Our process begins with a comprehensive diagnostic inspection. A certified technician will arrive at your Steilacoom home to meticulously examine every component of your heat pump, including the indoor air handler and the outdoor unit. We check refrigerant pressure, test electrical connections, inspect the compressor and fan motors, clean coils, and verify thermostat calibration. This detailed evaluation allows us to identify the precise cause of the malfunction.
Once we have diagnosed the problem, we will explain our findings to you in clear, easy-to-understand terms. We will outline the necessary repairs and provide you with a straightforward plan of action. We believe in empowering our customers to make informed decisions about their home comfort systems, so you will understand exactly what needs to be done and why before any work begins.
Our technicians are equipped with advanced tools and high-quality replacement parts to perform repairs on all makes and models of heat pumps. From sealing a refrigerant leak and recharging the system to replacing a failed compressor or repairing a faulty reversing valve, we execute every repair with precision and care. We adhere to the highest industry standards to ensure the fix is durable and effective.
After the repair is complete, we don’t just pack up and leave. We thoroughly test your heat pump to ensure it is operating correctly in both heating and cooling modes. We verify that airflow is strong, temperatures are accurate, and the system is running efficiently. Our job isn’t finished until we are confident that your home comfort is fully restored.
As a local service provider, Infinity Heating & Air understand the unique climate challenges in Steilacoom. We know how much our neighbors rely on their heat pumps for consistent, year-round comfort. Our focus on the community means we can offer rapid response times and personalized service. When you call us, you are not just another number; you are a valued member of our community, and we are committed to providing the reliable, high-quality service you deserve.
Don't let a faulty heat pump leave you uncomfortable in your own home. Our team of certified and experienced technicians is ready to provide the fast, effective repairs you need to restore your system’s performance.
Ready to restore comfort and efficiency to your Steilacoom home? Schedule your professional heat pump repair service in Steilacoom, WA with our expert team today.

Our expert technicians are ready to serve you and your home.



