Heat Pump Repair in Tacoma, WA
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Heat Pump Repair in Tacoma, WA
Based on 233 reviews

Heat Pump Repair in Tacoma, WA

Infinity Heating & Air carefully handles heat pump repair in Tacoma, WA with trusted speed & precision. Restore your homes comfort. Schedule service now.

Heat Pump Repair in Tacoma, WA
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Expert Heat Pump Repair in Tacoma, WA

A malfunctioning heat pump is more than an inconvenience; it's a disruption to your comfort and a strain on your energy budget. In Tacoma, where we rely on these versatile systems for both efficient heating during our damp, chilly winters and reliable cooling in the summer, a breakdown can leave your home feeling uncomfortable and unpredictable. Whether your system is blowing cold air in heating mode, failing to cool your space, or making alarming noises, you need a fast and effective solution from technicians you can trust. Our professional heat pump repair services are designed to accurately diagnose and resolve any issue, restoring your system’s performance and your peace of mind.

Common Heat Pump Problems We Solve

Heat pumps are complex systems, and their dual-function nature means a variety of issues can arise. Recognizing the early warning signs can help you address a problem before it leads to a more significant and costly failure. Our experienced technicians are equipped to handle a comprehensive range of heat pump malfunctions, including:

  • System Not Heating or Cooling Properly: This is the most common complaint and can stem from numerous causes. It could be a refrigerant leak, a faulty reversing valve that's stuck in one mode, or an issue with the compressor. Our team performs detailed diagnostics to pinpoint the exact reason for the inadequate performance.
  • Strange Noises: Your heat pump should operate with a consistent, low-level hum. If you hear grinding, squealing, rattling, or clanking, it’s a clear indicator of a mechanical problem. These sounds can point to failing motor bearings, a loose component, or debris in the unit that needs immediate attention to prevent further damage.
  • Constant Cycling or Short-Cycling: A system that turns on and off too frequently (short-cycling) or one that never seems to shut off is not operating efficiently. This can be caused by improper refrigerant levels, a clogged filter restricting airflow, or a faulty thermostat. This inefficient operation drives up energy bills and puts excessive wear on system components.
  • Ice or Frost Buildup on Coils: While a thin layer of frost can be normal in certain winter conditions, a heavy buildup of ice on the outdoor unit's coils is a sign of trouble. This often indicates a problem with the defrost cycle, low refrigerant, or poor airflow, all of which hinder the system's ability to heat your home effectively.
  • Unexplained Spike in Energy Bills: If your utility costs have suddenly increased without a change in your usage habits, your heat pump may be the culprit. A struggling system works harder and longer to maintain your desired temperature, consuming more energy in the process. A professional repair can restore its efficiency and bring your bills back down.

Our Comprehensive Diagnostic and Repair Process

We believe in solving the root cause of the problem, not just treating the symptoms. Our approach to heat pump repair is meticulous, transparent, and focused on delivering a lasting solution.

  • Thorough System Evaluation: When our certified technician arrives at your Tacoma home, they begin with a comprehensive diagnostic inspection. This isn't a quick glance; it's a deep dive into your system's health. We meticulously check refrigerant pressure, inspect all electrical components like capacitors and contactors, test the compressor and fan motors, verify thermostat calibration, and assess airflow throughout the system.
  • Clear Communication and Honest Recommendations: Once we have identified the source of the malfunction, we explain the issue to you in clear, easy-to-understand terms. We outline the necessary repairs, discuss the parts and labor required, and provide a straightforward plan of action. We ensure you have all the information you need to make an informed decision about your home's comfort system.
  • Precision Repair and Quality Parts: With your approval, our technician will proceed with the repair. We use high-quality, durable parts to ensure the longevity and reliability of our work. Whether it involves sealing a refrigerant leak and recharging the system, replacing a failed capacitor, installing a new fan motor, or repairing a malfunctioning reversing valve, every task is performed with precision and adherence to the highest industry standards.
  • Final System Testing and Optimization: After the repair is complete, we don’t just pack up and leave. We turn the system on and run it through a full operational cycle. We test its heating and cooling functions, measure temperature outputs, and check airflow to confirm that it is performing at peak efficiency. Our goal is to leave your heat pump running better than it has in years.

Your Partner in Home Comfort

A broken heat pump can be a major source of stress, but finding the right repair service shouldn't be. We are dedicated to providing Tacoma residents with reliable, expert heat pump repairs that stand the test of time. Our focus on detailed diagnostics and quality workmanship ensures that your system is not just patched up, but properly restored for efficient, dependable operation.

If your heat pump is failing to keep your Tacoma home comfortable, don't wait for the problem to get worse. Contact our team of certified technicians today to schedule your professional diagnostic and repair service.

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First, contact us by phone or fill out our online form.
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We’ll Follow Up
Next, one of our specialists will be in touch with you to discuss what you need and schedule a site visit.
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On-Site Visit & Quote
Finally, one of our experts will visit your home, assess the project, and provide a quote.
testimonials

Others Who have taken
comfort in Infinity

Two HVAC technicians are installing an air conditioning unit in a home.

I had an incredible experience with the team from Infinity! They came to my salon to handle our HVAC needs, and I was blown away by their professionalism and efficiency. The entire team was amazing—friendly, knowledgeable, and respectful of our space. They completed the job super fast without cutting any corners, and everything works perfectly now. I truly appreciate their attention to detail and commitment to quality. If you need HVAC work done, I highly recommend them—you won’t be disappointed!

Ashlee F.

Infinity Heating & Air was fantastic! Would give 10 stars if I could! They recently replaced our Heating/cooling system, and were skilled, professional, and so kind! The whole team went above and beyond. They truly focus on customer service and I would recommend them time and time again! Thank you!!

Jessica Y.

Wow! If it was possible to put 10 stars, I would! Most excellent customer service, easy scheduling, and wonderful to work with. The installers were clean and courteous. The owner stayed late to make sure we were up and running as well. Would highly recommend to all my friends and family. Wonderful to be able to support a family owned local business!

Christina L.

Absolutely the best! Ken is fantastic and his crew is so nice. Did a great job 3 years ago installing my new furnace and ac unit. Love it! Even after all this time he remembers me and my situation. That means the world! These guys at 10 stars if I could rate it. If you need a furnace or anything HVAC, look no further. I promise, good prices and the quality and reliability of maintenance is beyond expectations!

Eric M.

I had a fantastic experience with RJ Montgomery , Ken Brasmer, and the rest of the team who installed our new AC unit. They were incredibly professional, punctual, and efficient. The installation was completed quickly and with no mess left behind, leaving our home in excellent condition. The level of service they provided was truly exceptional and hard to come by elsewhere. I also want to extend my gratitude to Heather, the secretary, who was responsive and attentive to our specific needs. This team is top-notch and I will definitely be recommending them to all my friends. Thank you again for a job well done!

Natalia M.

We had two other companies come out to look at our heat pump and suggest some parts to replace. I replaced them myself and was able to diagnose the real problem, which was beyond my abilities to fix. I called infinity and they were able to come up with a simpler solution over the phone, come out in a couple days and fix it quickly, and charged what they had quoted on the phone. They will definitely be my first call the next time I have a problem.

Erik O.

Ken and his team were took care of replacing an old furnace and installing a new heat pump. Were they the cheapest, no. But they were very responsive to all my questions and schedule. RJ installed was the team lead, and made sure all of my questions were answered. RJ noticed a small detail, and made sure it was corrected before being satisfied with their work. I would highly recommend this company, when they talk, they keep it real. I left feeling like I was more than just a customer.

Steve B.

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