We've had multiply companies come out and all guess what the problem is and replace parts. Still didn't fix the issue.
Ken at Infinity came right out when I called him and within 5min knew exactly what the problem was. Did his work and …
read moreI had to have my thermostat fixed because of no signal issues. They were thorough and the whole process of scheduling to repair was seamless. I always recommend these guys to friends and family because I have always had quality work done.
Hannah, it's customer like you that make our job enjoyable. We love to see positive feedback and know that our customers are constantly referring us to others. Thank you again for supporting our business. Have a wonderful Sumemer.
They did excellent job at our daycare center. They were very professional, on time, very patient. Ken, Austin and the team were very flexible with our schedules and very responsive for our questions. They cleaned up everything after their …
read morePrasad, your job was a fun one! Thank you so much for working with our schedule, too! We appreciate the constant communication!
The fan in the gas fireplace was rattling and called infinity and they had great response time and did a good job overall as I would recommend them to make a call to see what they can do for you
Yes, Yes!! Thank you so much for referring us to future customers! 🙂
Enjoy your Summer.
Ken was very thorough, professional and fixed the furnace quickly.
I was very pleased with his knowledge and how efficient he was.
I would definatelt ask for him personally for all my heating or air conditioning needs.
Pam Fuller-
Thank you so much for your positive review, Pam!! 🙂 We appreciate you doing business with us.
I needed a service ASAP and I've inquired a few other HVAC people, but these guys came darn near right away! Not only did they come through fast, they were fantastic. The employees were AWESOME! I'll never go through anyone else for my …
read moreThank you so much for this review!! We appreciate it!!
Heather and the tech matt was great they handled everything with care and professionalism. I would recommend them to all my friends and customers. This company will be my go to company from hear on out.
Thank you for the great service
…
read moreOur house HVAC was acting up losing heat in a big house in the cold winter. Infinity Heating & Air came out to look at the problem, then ordered a new part and installed it a few days later.
Thank you very much for keeping our family warm…
read moreFantastic service! The technician, Matt, was courteous, knowledgeable, and extremely helpful. There was a longstanding issue and he resolved it pretty quickly. Getting courteous service from someone who is most likely working a lot during …
read moreWe used this company to install a new furnace/ac unit due to an improper install when the house was built. Showed up on time and rushed us into their schedule which means alot during the cold season. Very informative on any questions I …
read moreFrom start to finish an outstanding company!!
1. NO RUN AROUND! Every other company I called refused to answer questions about products I knew I wanted(interested in) installed until I had them out for a quote. Constantly trying to push me …
read moreWe stumbled upon Infinity Heating as a result of our regular HVAC repair person retiring. Infinity did 2 back to back A/C jobs for us during a week when temps were in the 80F range. Their response time was GREAT, and pricing very fair. …
read moreKen the owner and Austin who Installed our system were AMAZING.! Small family owned business who take alot of pride in what they do. We had a quote from another installation company and canceled on them to work with Infinity and I'm glad we…
read moreOur heat pump quit working quite noisily on one of the hottest afternoons this year. Called the next morning and Matt showed up that afternoon to repair and get our house cooled down. Without the AC our house was over 80 degrees, and now it…
read moreI’ve known Ken for 20 years so when it came time for central air, there was only one guy I was calling. I’m so glad we made the switch! Ken and his team were knowledgeable, courteous, professional, and knew their way through even the …
read moreInfinity fit us in very quickly. They charged us $100 LESS than what every other company quoted for a diagnostic. We live in the country, so any service visit needed is always pricey. The diagnostic was fast, and the problems with our …
read moreInfinity Heating came out to my home today within hours of calling for my non working furnace, they replaced too sensors and also did a full service inspection/tune-up and also replaced my thermostat with a new upgraded version per my …
read moreThanks Jon. We are happy to help!
A non company mechanic was using the company vehicle and driving recklessly and almost hit my car. Owner Ken was very responsive and great customer service in addressing situation!
So Sorry that happened and I did contact the shop that was responsible for driving the Truck at the time....
Unlike the other companies that gave us quotes, Ken was able to come up with a good, affordable 3-zone ductless design for our challenging exterior. He recommended the very nice Emura upgraded indoor units so we could get the system …
read moreHeater alarm was activated, I was referred to Infinity by a friend. Called Ken and asked if he could look at the issue, I told him that house had another small heater and if they were busy I could wait a few days, that it was not an …
read moreKen and Nate were great! Our heat pump wasn't working so I called to see if I could get a quote to get it fixed and they sent someone out the same day I called. Nate was on time and was able to diagnose the problem quickly. He was straight …
read moreKen and his team were fantastic right on time, I felt very comfortable around the guys working on the house. They were great with my Golden Retriever who would not leave them alone. The quality of work is top notch and I would recommend …
read moreRepair of gas fireplace.
Technician was on time & based with our phone call had the proper repair part with him.
He did a great job and tried to salvage the existing unit before replacing it with a new unit.
He did a good job cleaning up …
read moreFrom start to finish, these guys ROCK!
Ken and Nate saved me in a pinch a few months ago. I was so impressed with their quality and customer service I purchased a mini-split system for my home.
Ken took as much time as needed to answer all…
read moreI hired this company to install a new Bosch heat pump after record heat in Puget Sound. They are honest, hard working and collaborative with the customer. Ken, the owner, is direct and honest. Nick, along with the rest of the crew, …
read moreWe had a great experience with Infinity Heating and Air. The owner came and gave us a bid on the same day I called about pricing for AC, he recommended a heat pump and we had one installed. There was a manufacturers issue with one of the …
read moreThank You enjoy!!!
Ken was friendly and knowledgeable, his crew was just as nice and capable. Two hours after Nathan & Austin left we were luxuriating in 74 degree air while it hit 90 outside. The price was exactly what his estimate was. They were faster …
read moreThank You!! You and Debbie enjoy!
This company is family owned and operated, the owner came to our home to bid installing A/C and he was so kind and honest. They were able to install our unit really quickly, for being such a busy time of year, and all of the employees were…
read moreWe have used Infinity since 2016 for our heater service. Recently our water heater started leaking and out of 3 quotes they were the best. They were on time and left the area where the water heater was better than they found it. We also …
read moreJust bought a house with a furnace and heat pump and wanted to get everything checked over. Very professional, friendly, and helpful. Answered all my questions and educated me on how the system works and things I can do to get the most life…
read moreJust bought a house with a furnace and heat pump and wanted to get everything checked over. Very professional, friendly, and helpful. Answered all my questions and educated me on how the system works and things I can do to get the most life…
read moreWe called when our heater went out. Ken was friendly, honest and professional in getting me scheduled on short notice. He fixed our heater quickly and had explained to us why it went out. Ken will definitely be our first call for any HVAC …
read moreA few days after Christmas I called after hours because our furnace was not working properly. Within an hour we had a service technician at our house to make the repair. Our system was 29 years old and we have been nursing it along putting …
read moreWe just bought and moved into a manufactured home last spring. We needed to update our 23-year-old furnace. Ken was completely honest with us about the options we had and how it would work out. With summer coming we decided with a 95% …
read moreHad a top notch experience! Before selling my house, called Infinity to service my furnace and gas fireplace one last time. Alex showed up and was extremely professional and displayed a lot knowledge. He was very courteous and very thorough…
read moreI found myself in an extremely awful crunch of needing some sheet metal work. I called several companies they all pretty much laughed and said they were too far out thus I would have had to put all my other workers
and job off. Even …
read moreI called in a panic after hours because my furnace wouldn't stay running and he called me right back listened to what was happening and told me what to do to get it going. No charge nothing just awesome advise when i was in a pinch. I then …
read moreMy heater control board went out Infinity went above and beyond to fix my problem, and as quick as possible. My wife had to have surgery today, and Infinity not only went out of their way to get us a new control board, they worked around …
read moreFurnace was not functioning properly. We contacted Infinity at 7:00 am. They came out the same morning, were on time, friendly, knowledgeable and fixed the problem fairly quickly. They explained how the unit works and have me some great …
read moreVery Prompt in coming out, excellent service & taking care of the problem with reasonable prices. I called a lot of places that would take over a week to come out, he was the only one that was there when you needed something taken care …
read moreAlex arrived on time and was super friendly. After reviewing my request for service he said it was something I could easily fix. He further stated he didn't feel right charging me the quoted $150.00 for such a simple task. He advised on …
read moreKen provides package quotes for installation that include all parts and labor charges, so what he quotes you will be what you pay.
He and his crew are friendly, talkative, easy going professionals that are sticklers for details. To give you…
read moreMike, Kelley, and Ken did a great job! They installed an A/C unit, as well as extended our gas lines for a barbecue and our two fireplaces. One of which is pictured below. Ken told us what kind of gas fireplace unit we needed to buy and …
read moreWe are seniors and sorry to say a lot of companies try to take advantage of us. We had bad lucky picking out companies to do some remodeling.
We finally got lucky and hired INFINITY HEATING AND AIR.
Needed our furnace and hot water tank …
read moreKen and crew are incredible! Our furnace burned out the week in February where temps were below freezing. He made it a priority to give us a visit to take a look. He gave us a very fair quote and we quickly had our new furnace, thermostat, …
read moreKen and crew are incredible! Our furnace burned out the week in February where temps were below freezing. He made it a priority to give us a visit to take a look. He gave us a very fair quote and we quickly had our new furnace, thermostat, …
read moreThanks again ALEX hope you enjoy having that AC as the summer hits!
Great company! If You are looking for an honest company that is professional and stands for utmost integrity, look no further. Its incredibly hard to find service so honest and fair. We will definitely be recommending! Mike was such a great…
read moreKen was the tech that came out to fix the furnace. He did an amazing job from arriving on time, fast and very efficient. After he completed his work he came to me to explain how to care for the furnace. I highly recommend Ken for the job …
read more