Reviews

The technician was respectful and courteous. He had a good understanding of what my expectations were prior to arriving. He was experienced and professional in his work. I would not hesitate to recommend this company.

I appreciate their professionalism and how quickly they were able to come out.

Honestly. The best service. Super quick and very reasonably priced. Don’t look any further I promise!

Matt was great! He resolved my issue in a matter of minutes.

Infinity Heating is top notch when it comes to customer service. The staff is very pleasant and professional and the service tech identifies the problem quickly, and is able to rectify the issue in very little time. I have used Infinity …

Immediate service call and diagnostic of furnace issue. Prompt communication and professional repairmen.

Outstanding service!

Friendly, personable and great attention to detail. Very helpful from start to finish and met our needs for our project.

We had no heat pump or auxiliary heat. We are a little ways out of town, but they had no problem with that. Technician arrived early and went right to work. Found the problem very quickly and repaired it on the spot. The cost was …

We’ve been very impressed with the Infinity team. They are quick to respond. Explain things thoroughly. And have helped out quite a few referrals with fantastic results.

Very professional, cleaned up after the job was complete. The owner and workers are very personable and it was a pleasure having them install our furnace.

Great service! Friendly and very knowledgeable.

They were prompt and responsive. Called them and first thing next day there at my door. Thank you Matt

The technician arrived on time and was able to address the problem quickly and left the area spotless after he was finished. Would highly recommend!

I send all my customers to Ken and he has taken such great care of them. I wouldn’t trust anyone else.

Nice guys. Have taken care of us pretty well.

They provided great service to me at a reasonable price. Didn’t try to upsell me or take advantage of my situation (heater was getting stuck on). Will definitely call them in the future for any other repairs that my furnace needs.

Just had our first visit from the tech to checkout our HVAC system in our new home. He was on time and very professional, did a great job. Also the person in the office who setup the visit was very nice. Would be happy to use this company …

Infinity Heating & Air was fantastic! They were prompt, courteous, diagnosed our problem without attempting to upsell

Went out of their way to take care of our AC emergency on a very hot day. Appreciate you guys!

Great company! They fit us on the schedule quickly and were very thorough and descriptive in everything they did will be using them for all of our AC needs going forward!

Infinity Heating & Air is incredible! Such amazing customer service, great work and care!

Matt is so friendly and knowledgeable! He explained everything thoroughly and gave me an overview of what he did and what he saw. I would highly recommend this business. The receptionist was so helpful with scheduling an appointment quickly…

Great company with a great staff, they did a wonderful job.

Excellent service! Timely response and efficient. Will continue to be a repeat customer!

I had a mini-split put in my mobile home about 5 weeks ago and couldn't be happier. I am very happy with the service and professionalism received from all the staff at Infinity Heating & Air. Ken came out and worked with me on what was …

Communication was great all the way through. They explained everything clearly on how to work the newly installed gas furnace and AC. The finishing work looked great and clean. They gave helpful information with everything involved with the…

Ken was prompt and extremely efficient. He found the problem quickly, replaced the part and tested the system to verify...all done in short order with a reasonable price! I highly recommend them and will use them again!!

What an excellent experience! Ken and his team are top notch. Very responsive, professional, friendly and attentive. They were so quick and now we are basking in the coolness on these increasingly hot summer days. Thank you Infinity!

We've had multiply companies come out and all guess what the problem is and replace parts. Still didn't fix the issue.

Ken at Infinity came right out when I called him and within 5min knew exactly what the problem was. Did his work and …

Quick, professional, THOROUGH service. Went above and beyond. Great deal, great service, great people. Highly recommend.

Matt was very professional, knowledgeable and friendly.

I had to have my thermostat fixed because of no signal issues. They were thorough and the whole process of scheduling to repair was seamless. I always recommend these guys to friends and family because I have always had quality work done.

Installed new A/C unit. They are Good and fast with there work. They came on time with everything that they needed to complete the job..

I received prompt texts back even at hours they were closed They show

up on time are friendly and generous with their help

Easy to connect with them and got appointment set up when I needed. Trouble shooting found problem with thermostat and got replaced in an hour. Professional and courteous, appreciate being easy to work with!

They did excellent job at our daycare center. They were very professional, on time, very patient. Ken, Austin and the team were very flexible with our schedules and very responsive for our questions. They cleaned up everything after their …

Matt was more than helpful & informative. I woke up this morning with no heat. I do now 😊. I will call & refer ur company again!!

The fan in the gas fireplace was rattling and called infinity and they had great response time and did a good job overall as I would recommend them to make a call to see what they can do for you

Expensive but experienced and were able to fix my furnace in a few days

Ken was very thorough, professional and fixed the furnace quickly.

I was very pleased with his knowledge and how efficient he was.

I would definatelt ask for him personally for all my heating or air conditioning needs.

Pam Fuller-

I needed a service ASAP and I've inquired a few other HVAC people, but these guys came darn near right away! Not only did they come through fast, they were fantastic. The employees were AWESOME! I'll never go through anyone else for my …

Have used Infinity over 5 years and their services result in quality heating and cooling outcomes for our home.

Heather and the tech matt was great they handled everything with care and professionalism. I would recommend them to all my friends and customers. This company will be my go to company from hear on out.

Thank you for the great service

…

The service technician had a problem fixed in under 10 minutes. I had spent a couple hours trying to fix it myself. He was very quick and very nice to work with.

Our house HVAC was acting up losing heat in a big house in the cold winter. Infinity Heating & Air came out to look at the problem, then ordered a new part and installed it a few days later.

Thank you very much for keeping our family warm…

Fantastic service! The technician, Matt, was courteous, knowledgeable, and extremely helpful. There was a longstanding issue and he resolved it pretty quickly. Getting courteous service from someone who is most likely working a lot during …

We used this company to install a new furnace/ac unit due to an improper install when the house was built. Showed up on time and rushed us into their schedule which means alot during the cold season. Very informative on any questions I …

They were quick to reply and repair. So thankful we called them. The tech was clean and did not leave a trace. Will highly recommend to friends and family.

These guys are great! It was easy to make an appointment and they were able to fix my gas Insert in less than an hour. I was quite impressed with the service and price.

Very professional and prompt response. Will use this company in the future. I would be very confident and comfortable referring this company to my clients, friends, and family.

Great company. Hired them to remove my old hydro heat system and install a ducted heat pump. The whole crew was great. I highly recommend this company for any hvac needs.

From start to finish an outstanding company!!

1. NO RUN AROUND! Every other company I called refused to answer questions about products I knew I wanted(interested in) installed until I had them out for a quote. Constantly trying to push me …

They were super nice and did a great job!

They were very friendly & the work was done quickly.

We stumbled upon Infinity Heating as a result of our regular HVAC repair person retiring. Infinity did 2 back to back A/C jobs for us during a week when temps were in the 80F range. Their response time was GREAT, and pricing very fair. …

Ken the owner and Austin who Installed our system were AMAZING.! Small family owned business who take alot of pride in what they do. We had a quote from another installation company and canceled on them to work with Infinity and I'm glad we…

Our heat pump quit working quite noisily on one of the hottest afternoons this year. Called the next morning and Matt showed up that afternoon to repair and get our house cooled down. Without the AC our house was over 80 degrees, and now it…

I’ve known Ken for 20 years so when it came time for central air, there was only one guy I was calling. I’m so glad we made the switch! Ken and his team were knowledgeable, courteous, professional, and knew their way through even the …

Our furnace started making a weird noise. They came out and looked at it and cleaned a couple spots and been working good since. They answer and return calls to stay in touch with you.

Boss need to give these hard working employees a raise. They get the done well. I highly recommend Infinity for your HVAC needs

Infinity fit us in very quickly. They charged us $100 LESS than what every other company quoted for a diagnostic. We live in the country, so any service visit needed is always pricey. The diagnostic was fast, and the problems with our …

Infinity Heating came out to my home today within hours of calling for my non working furnace, they replaced too sensors and also did a full service inspection/tune-up and also replaced my thermostat with a new upgraded version per my …

A non company mechanic was using the company vehicle and driving recklessly and almost hit my car. Owner Ken was very responsive and great customer service in addressing situation!

Ken and the installers are very good at what they do. I used them after seeing others recommend them on Facebook. I'm glad I did. They kept me informed on everything. Great company and Ken had some great ideas. Very happy customer!

Unlike the other companies that gave us quotes, Ken was able to come up with a good, affordable 3-zone ductless design for our challenging exterior. He recommended the very nice Emura upgraded indoor units so we could get the system …

Heater alarm was activated, I was referred to Infinity by a friend. Called Ken and asked if he could look at the issue, I told him that house had another small heater and if they were busy I could wait a few days, that it was not an …

Ken and Nate were great! Our heat pump wasn't working so I called to see if I could get a quote to get it fixed and they sent someone out the same day I called. Nate was on time and was able to diagnose the problem quickly. He was straight …

Ken was great. Small company feel that is responsive and just takes care of what the problem is. No monkey business trying to upsell you something.

Searching for professionals that look out for their customers, that are prompt, reliable and great at explaining everything? Look no further! Great prices, great service, great people!

Matt was my technician and he was personable, knowledgeable and all around excellent.

Ken and his team were fantastic right on time, I felt very comfortable around the guys working on the house. They were great with my Golden Retriever who would not leave them alone. The quality of work is top notch and I would recommend …

Very hardworking, polite repairman. Would definitely recommend Infinity Heating and Cooling.

Repair of gas fireplace.

Technician was on time & based with our phone call had the proper repair part with him.

He did a great job and tried to salvage the existing unit before replacing it with a new unit.

He did a good job cleaning up …

From start to finish, these guys ROCK!

Ken and Nate saved me in a pinch a few months ago. I was so impressed with their quality and customer service I purchased a mini-split system for my home.

Ken took as much time as needed to answer all…

Very helpful people with a lot of product knowledge

I hired this company to install a new Bosch heat pump after record heat in Puget Sound. They are honest, hard working and collaborative with the customer. Ken, the owner, is direct and honest. Nick, along with the rest of the crew, …

We had a great experience with Infinity Heating and Air. The owner came and gave us a bid on the same day I called about pricing for AC, he recommended a heat pump and we had one installed. There was a manufacturers issue with one of the …

Ken was friendly and knowledgeable, his crew was just as nice and capable. Two hours after Nathan & Austin left we were luxuriating in 74 degree air while it hit 90 outside. The price was exactly what his estimate was. They were faster …

This company is family owned and operated, the owner came to our home to bid installing A/C and he was so kind and honest. They were able to install our unit really quickly, for being such a busy time of year, and all of the employees were…

We have used Infinity since 2016 for our heater service. Recently our water heater started leaking and out of 3 quotes they were the best. They were on time and left the area where the water heater was better than they found it. We also …

Just bought a house with a furnace and heat pump and wanted to get everything checked over. Very professional, friendly, and helpful. Answered all my questions and educated me on how the system works and things I can do to get the most life…

Just bought a house with a furnace and heat pump and wanted to get everything checked over. Very professional, friendly, and helpful. Answered all my questions and educated me on how the system works and things I can do to get the most life…

We called when our heater went out. Ken was friendly, honest and professional in getting me scheduled on short notice. He fixed our heater quickly and had explained to us why it went out. Ken will definitely be our first call for any HVAC …

A few days after Christmas I called after hours because our furnace was not working properly. Within an hour we had a service technician at our house to make the repair. Our system was 29 years old and we have been nursing it along putting …

Came to check heat VERY nicely told me with heat pump the cool air at first is normal. Never had one before. Then went over thermostat basic computerized BUT it does way too many things. Used them before and will ALWAYS

CALL THEM.

Called them on a Sunday morning needing urgent thermostat repair. Was cheaper than the competition, was on time, professional and explained the different options before replacing the thermostat. Very impressed by the service.

Great customer service and extremely professional technician. (Alex Warren)

Alex was very professional, friendly and knows his stuff! We now "got a guy" and will definitely call him again. Thank you very much Alex!

We just bought and moved into a manufactured home last spring. We needed to update our 23-year-old furnace. Ken was completely honest with us about the options we had and how it would work out. With summer coming we decided with a 95% …

Family business who treats you like family. Can't go wrong with Infinity Heating & Air!

efficient, friendly, affordable and great communication!

Had a top notch experience! Before selling my house, called Infinity to service my furnace and gas fireplace one last time. Alex showed up and was extremely professional and displayed a lot knowledge. He was very courteous and very thorough…

Fantastic service. Have already recommended to a friend.

Furnace quit during recent cold spell. Even though they were busy, they fit me in and I was toasty warm by early afternoon.

I found myself in an extremely awful crunch of needing some sheet metal work. I called several companies they all pretty much laughed and said they were too far out thus I would have had to put all my other workers

and job off. Even …

I called in a panic after hours because my furnace wouldn't stay running and he called me right back listened to what was happening and told me what to do to get it going. No charge nothing just awesome advise when i was in a pinch. I then …

All I can say is WOW, other than professional, honest, knowledgeable and went the extra mile, Oh and and personable.....THANKS MUCH!

All I can say is WOW, other than professional, honest, knowledgeable and went the extra mile, Oh and and personable.....THANKS MUCH!

Over & beyond the call of service... I appreciated all the tech’s advice...already referred the co

They got my HVAC system repaired fairly quickly, friendly techs.