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Infinity Heating & Air · Hisense Heat Pump Dealer & Installer

Quiet strength.
Local install.

Full DC inverter heat pumps for Graham and the South Sound — efficient electric heating through the damp winter, quiet cooling for the heat waves, one system doing both. Designed by Hisense. Sized, installed, and serviced by Infinity.

400+ Google reviews WA Lic. INFINHA841B8 Family owned · Graham HQ
The Lineup

Any space. The right Hisense path.

Three clear routes into inverter comfort — pick the architecture that fits your home, then we size the exact series on a Manual J.

Whole-home

Ducted

Compact side-discharge heat pumps that replace a conventional AC-plus-furnace setup — or pair with air handlers, third-party coils, and dual-fuel furnaces you already own. 24V controls, built-in diagnostics, and cold-weather protection are part of the platform.

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  • Side-discharge cabinets for tight lot lines
  • Universal compatibility with existing ducts
  • Heating output down to −13°F on flagship HD
Room-by-room

Ductless

Hi-PRO, Hi-ULTRA, Hi-ULTRA XTREME, and Hi-EDGE families for additions, ADUs, bonus rooms, and zoned whole-home comfort — SEER2 up to 32, heating as low as −22°F, FrostClean™ coils, and ConnectLife app control built in.

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  • Long-throw airflow up to 50 feet
  • Wall, cassette, console & concealed styles
  • Integrated Wi-Fi — no add-on module
Single cabinet

Packaged & multi-zone

2–5 ton inverter packaged units (up to 18 SEER2, R32) for single-cabinet installs, plus Hi-MULTI outdoor units that run several rooms from one compact chassis — and VRF for South Sound shops and salons.

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  • One outdoor chassis, many setpoints
  • Side and bottom airflow options
  • 24V thermostat compatible packaged units
The PNW Match

Built for the weather we actually get.

Heat pumps thrive in mild temperatures — and Graham, Tacoma, and Puyallup spend most of the year in that sweet spot. A variable-speed Hisense system runs long and low through our 40-degree drizzle season, then reverses into a full air conditioner when summer heat arrives.

  • Heating and cooling from one system — no separate AC install
  • Electric operation pairs with Washington's low-carbon grid
  • Steady low-speed running gently dehumidifies damp winter air
  • Cold-climate ratings far beyond any normal Washington winter
Read the full guide
Infinity technicians installing a ductless mini-split indoor unit

Installed & serviced locally

WA Lic. INFINHA841B8

Whole-Home · Ducted

HD Series universal ducted systems.

Compact side-discharge heat pumps engineered for flexible installs: multi-position air handlers, third-party coils, coil-only-plus-furnace dual fuel, 24V thermostat compatibility, and existing line-set reuse where it checks out.

Hi-PRO HD

Flagship
  • Up to 20 SEER2 cooling efficiency
  • Heating output down to −13°F
  • High-temperature cooling to 125°F — 100% capacity at 110°F
  • R454B low-GWP refrigerant platform
  • Long-line capability for flexible equipment placement
Get a fit assessment

Hi-ULTRA HD

Best Value
  • 18 SEER2 cooling efficiency
  • Heating output down to −10°F
  • Cooling operation to 115°F
  • Slim side-discharge cabinet for tight lot lines
Get a fit assessment

Hi-EDGE HD

Essential
  • 16 SEER2 cooling efficiency
  • Heating output down to −4°F
  • R32 low-GWP refrigerant
  • The budget-conscious path into inverter comfort
Get a fit assessment

Ratings are Hisense-published maximums; delivered performance depends on the matched configuration and your home — which is exactly what our load calculation determines.

Room-by-Room · Ductless

Single-zone, multi-zone, and everything between.

The Hisense ductless lineup — Hi-PRO, Hi-ULTRA, Hi-ULTRA XTREME, and Hi-EDGE — reaches SEER2 ratings up to 32 with ultra-low-temperature heating as low as −22°F. Indoor styles fit any space (wall mounts, slim concealed ducts, ceiling cassettes, consoles, and air handlers) with a universal indoor-unit design and quick-mount bracket.

Additions, ADUs & bonus rooms
Every room its own setpoint
Shops, salons & light commercial
Cold-climate models to −22°F
Why This Platform

Performance that stays quiet — and a dealer who stays local.

Manufacturer engineering meets South Sound accountability. Four reasons homeowners choose Hisense through Infinity.

Performance without the premium tax

Full DC inverter systems sized for South Sound homes — strong efficiency ratings and cold-climate capability at a value that keeps projects realistic.

Warranty you can actually use

Registered systems carry Hisense parts-and-labor warranty backing. When something comes up, you call our Graham office — we handle the claim locally.

Quiet, steady inverter comfort

Variable-speed compressors hold temperatures smooth through damp shoulder seasons — whisper-level indoors, neighbor-friendly outdoors.

Built to stay out of the way

Gold-fin coil protection, base-pan and crankcase heaters, and leak-detection logic — engineered for wet Northwest winters, not brochure weather.

Inside the Engineering

What the inverter actually does for your house.

Full DC inverter compressors

Variable-speed operation matches your home's real load — steadier temperatures, quieter starts, and high efficiency in our mild, damp shoulder seasons.

Cold-climate capable

Ducted HD systems heat to −13°F and ductless models to −22°F — far beyond anything a South Sound winter throws at them.

FrostClean™ self-cleaning

Ductless indoor coils freeze-and-flush away grime between services, keeping airflow and efficiency up in dusty or pet-filled rooms.

ConnectLife smart control

Ductless systems ship with integrated Wi-Fi and the ConnectLife app — schedules, modes, and monitoring from your phone, with Alexa and Google Assistant voice control.

Long-throw airflow

Ductless heads push conditioned air up to 50 feet — open-plan living rooms and long ranch layouts stay even without blasting.

Protection built in

Condenser base-pan heaters, crankcase heaters, refrigerant leak detection logic, and gold-fin anti-corrosion coil treatment for wet Northwest winters.

The equipment is half the story. The install is the other half.

A heat pump only delivers its ratings when it's sized, installed, and commissioned correctly. That's the half Infinity owns — the same way we've earned 400+ Google reviews across the South Sound. Registered systems carry Hisense parts-and-labor warranty backing, and we handle any claim for you locally.

Sized by load calculation

Every Hisense system we quote starts with a Manual J load calculation — never a square-footage guess. Right-sizing is what makes inverter comfort real.

Installed by the family crew

The same family-run team that earned our reviews does the install: refrigerant handled responsibly, electrical verified, manufacturer specs followed.

Commissioned, not just connected

We verify charge, airflow, and controls before we leave — the difference between rated performance and brochure numbers.

Hisense Questions

Asked at a lot of kitchen tables.

Why does Infinity install Hisense heat pumps?

Hisense builds full DC inverter systems with cold-climate ratings, quiet operation, and universal ducted compatibility at a strong value — a combination that fits South Sound homes and budgets. We install what we'd put in our own homes, and we service everything we sell.

Will a Hisense heat pump work with my existing furnace or ducts?

Usually, yes. The HD Series is designed for universal compatibility — it pairs with multi-position air handlers, third-party coils, or your existing furnace in a dual-fuel setup, and supports standard 24V thermostats and existing line sets where they check out.

Are there rebates for installing a heat pump?

Utility rebate programs change frequently and vary by utility and equipment tier. When we quote your project, we check what your utility currently offers and handle the paperwork requirements with you — we don't promise numbers a program may have changed.

What warranty comes with a Hisense system?

Hisense backs its systems with warranty coverage on parts and labor (specific terms vary by series and require product registration). As the installing dealer, we register every system we put in and handle warranty service ourselves — if anything ever comes up, you call our Graham office, not a national call center.

Can I control a Hisense system from my phone?

Yes — Hisense ductless systems include integrated Wi-Fi and the ConnectLife app for schedules, mode changes, and monitoring, with Alexa and Google Assistant voice control. We set the app up with you at installation.

How cold is too cold for a Hisense heat pump here?

Colder than Washington gets. Ducted HD systems maintain heating output to −13°F and cold-climate ductless models to −22°F. For homeowners who want belt-and-suspenders backup, we can add electric heat strips or configure dual-fuel with a furnace.

Does Infinity service Hisense systems after the install?

Yes — installation, warranty support, repairs, and maintenance plans, all from the same local family business. You call us, not a call center.

Ready for endless, engineered comfort?

Tell us about your home and we'll match the right Hisense system to it — honest sizing, clear quote, family install. Call (253) 740-5135 or schedule online.

Open 24/7 · 100% Satisfaction Guaranteed · Graham, WA

Before you go — got a quote from someone else?

Bring us any repair or replacement quote and our licensed family team will verify it — free, honest, no pressure. If their price and diagnosis are right, we'll tell you.

Family owned · WA Lic. INFINHA841B8 · 400+ Google reviews