Terms & Conditions

Use of this website

This website is operated by Infinity Heating & Air, located at 26212 68th Ave E, Graham, WA 98338. By using it, you agree to these terms. The content on this site is provided for general information about our services and does not constitute a binding offer; all work is performed under a written estimate or service agreement.

Privacy & your choices

Your use of this website is also governed by our Privacy Policy, which describes what we collect, how we use it, and the rights available to you — including the Your Privacy Choices — Do Not Sell or Share My Personal Information section and the on-site advertising opt-out at Your Privacy Choices. By using this site you acknowledge that policy; it is incorporated into these terms by reference.

Estimates & scheduling

Requests submitted through this website are not confirmed appointments until our team contacts you. Pricing discussed by phone or shown in marketing materials is subject to an on-site assessment. Availability windows shown on the site (including 24/7 emergency service) describe our normal operations and may vary during severe weather events or periods of unusually high demand.

Communications & SMS

If you submit a form with your phone number, we may call you about your request. Text messages are sent only with your express consent, given through the separate, optional SMS consent checkbox on our forms — consent to receive texts is never a condition of purchasing service. Message and data rates may apply, and you can reply STOP at any time to unsubscribe. Full details are in the Privacy Policy.

Financing

Financing, where offered, is provided by third-party lenders such as Synchrony and is subject to credit approval and the lender's terms. Infinity Heating & Air is not a lender. Financing applications are completed on the lender's own secure systems — this website does not collect or store credit applications or payment card data (see the Payment Security section of our Privacy Policy).

Rebates, tax credits & utility programs

Descriptions of manufacturer promotions, utility rebates, and federal or state tax credits on this site are provided for general information. Program availability, amounts, and eligibility rules are set by the sponsoring manufacturer, utility, or government agency and change without notice. We will help you identify programs you may qualify for, but final eligibility and payment decisions belong to the program sponsor, and nothing on this site is tax advice — consult your tax professional about credits.

Acceptable use

You agree not to misuse this website — including attempting to gain unauthorized access to our systems, submitting forms with false or misleading information, scraping or harvesting content or contact data, interfering with the site's operation, or using the site for any unlawful purpose. We may restrict access for misuse.

Third-party links

This site links to third-party websites — for example manufacturer pages, utility rebate programs, financing portals, and review platforms. Those sites have their own terms and privacy practices, which we do not control and are not responsible for. A link does not imply endorsement of everything on the linked site.

Intellectual property

The Infinity Heating & Air name, logo, photography, copy, and other site content are the property of Infinity Heating & Air (or its licensors) and may not be copied, scraped, or reproduced without prior written permission, except for personal, non-commercial viewing of this site.

Limitation of liability

This website is provided “as is.” While we work to keep information accurate and current, we make no warranties about the completeness or accuracy of site content (including pricing ranges, rebate descriptions, or third-party program details). To the fullest extent permitted by law, Infinity Heating & Air is not liable for any indirect, incidental, special, or consequential damages arising from your use of — or inability to use — this website.

Use of AI

Some site content may be drafted or assisted with artificial intelligence tools and then reviewed by our team. If we add an automated chatbot or AI booking assistant in the future, that interface will disclose that you are interacting with an AI assistant before you submit personal information. Today, this site does not operate a live AI chatbot; phone and form requests are handled by our human team.

Governing law & venue

These terms are governed by the laws of the State of Washington, without regard to conflict of law rules. Any dispute arising from these terms or your use of this website shall be resolved in the state or federal courts located in Pierce County, Washington, and you consent to personal jurisdiction there.

Changes to these terms; severability

We may update these terms from time to time; the current version is always posted on this page with its last-updated date, and continued use of the site after a change constitutes acceptance. If any provision of these terms is found unenforceable, the remaining provisions stay in full effect.

Contact

Questions about these terms? Reach us at [email protected] or (253) 740-5135. WA Contractor License: INFINHA841B8.

Last updated July 17, 2026 — pending attorney review (AM to route).