WA Lic. INFINHA841B8 400+ Google reviews
Quick answer
- Monthly-ish: pop the filters out and rinse them — five minutes, no tools.
- Keep 18–24 inches clear around the outdoor unit; hose off fir needles and cottonwood fluff each season.
- Annually: professional coil cleaning, charge check, drain flush, and electrical inspection.
- Musty smell on startup = it's time for a coil clean, not an air freshener.
What you handle (easy)
Lift the front panel, slide out the mesh filters, rinse with lukewarm water, dry, reinstall. In homes with pets or during smoke season, do it more often. Wipe the unit's louvers with a dry cloth. Outside, keep vegetation trimmed back and rinse debris off the coil fins gently with a hose — never a pressure washer.
What the pros handle (annual)
A proper tune-up deep-cleans the indoor coil and blower wheel (where the musty smell lives), flushes the condensate drain before it clogs and drips down your wall, verifies refrigerant charge and electrical connections, and tests modes and safeties. Heat pumps that work year-round earn their annual service.
Northwest-specific habits
Autumn: clear fir needles from the outdoor unit's top and coil before the rains mat them down. Winter: after a rare snow, brush the outdoor unit clear and never chip ice off the coil — the unit's defrost cycle handles frost, and steam rising from it periodically is normal, not a malfunction. Smoke season: clean filters after any multi-day smoke event.
Self-cleaning features help, don't replace
Technologies like Hisense's FrostClean™ freeze-and-flush the indoor coil to slow grime buildup between services. They genuinely extend the clean interval — but the blower wheel and drain pan still need periodic human attention.
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Talk it through with the family-run team that answers 24/7 — honest advice first, quotes only after we've actually seen your home.
Family owned · WA Lic. INFINHA841B8 · 400+ Google reviews
Common questions
Why is my mini-split blowing weak or lukewarm air?
Check the filters first — a loaded filter chokes airflow and capacity. If clean filters don't fix it, the coil may need professional cleaning or the charge may be low, which is a service call.
Water is dripping from the indoor head. Emergency?
It's a clogged or kinked condensate drain until proven otherwise. Turn the unit off to protect your wall and schedule service — it's a quick fix caught early.
Does Infinity offer maintenance plans for ductless?
Yes — our maintenance plans cover ductless and ducted systems, with annual precision tune-ups and priority scheduling. See the plans page for what's included.
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Infinity Heating & Air — licensed WA HVAC contractor (Lic. INFINHA841B8), family-owned in Graham. Last updated July 2026.
